Absolutely horable customer service. Had a reservation for 2 queen beds. Once I arrived and tried to check in, the lady at the front desk said I was going to be charged an additional $30 because there were 2 people.... really? Did they think that i got 2 queen beds for myself? No, they didn't, they were just trying to scam me out of $30 bucks... once I told her that I was going to cancel my room reservation, she told me to "go f' myself" under her breath. I was more shocked then I was mad to be honest.. so I just walked out and called corporate. They were able to cancel my reservation. So just a warning. They will yell at you and try to scam you if you stay here. And if you DO stay here make sure you check your bill and credit card to make sure they didn't try to scam you.
Nice and clean. The clerk worked with me and my dogs. The motel has no poop around it. Please keep it that way if you stay here.
My family and I are on the tail end of a 2 week road trip, and this was definitely one of the best hotels we've come across for the price. Don't let the older exterior fool you, the inside is completely remodeled and modern. The room was spacious and comfortable. The manager was very accommodating and friendly. We'd gladly stay again.
They've really tried to update this hotel. The location on the interstate is great if you're passing by. Our check-in experience was not great. You could tell the worker was just not thrilled to be there. They had updated the room nicely. However, our air conditioner smelled terrible! If it was not pumping out cold air and simply the fan was running, the odor was terrible. Overall, this place is average. I would rather not stay here again.
Is it bad? No. Is it great? No. It gets the job done. You can tell they worked to update the rooms, which is nice. Not the cleanest, or most beautiful, comfortable room in the world, but it's a place to rest your head, watch some tv, and then get going again.
Super 8 Kimball is a US Lodging based in Kimball, Nebraska. Super 8 Kimball is located at 1701 South Highway 71, Kimball, NE 69145, USA.
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